Frequently Asked Questions
We are happy to help you with any questions you may have.
MOQ & Order Policy
You can see the estimated delivery date for each product on the product detail pages. The estimated delivery time of stocked products is 1-2 weeks. Products that are not in stock are delivered to the address within 8-9 weeks, including the production process.
Yes. We support mixed styles when it matches packing and production requirements. Share your target list and we'll advise the best plan for your order.
For selected lines, trial or mixed-style orders may be discussed based on packing and production planning.
Samples & Quality Check
In-line checks + final inspection before packing. Our partner factory is BSCI-audited partner factory. QC photos can be provided prior to shipment upon request.
Yes. Most buyers begin with sample confirmation before finalizing bulk production. Share your target SKUs and destination market so we can advise the best sample plan.
Lead Time, Payment & Shipping
Sample lead time is ~15 days. Bulk production is usually completed within 60–90 days, excluding shipping time. Timing depends on order quantity and production schedule.
Yes. We support sea freight shipments (FCL/LCL) and can consolidate multiple SKUs for project orders. Share your destination port and target delivery window for planning.
OEM, Showroom & First Collaboration
Yes. We encourage sampling to confirm color, size, and quality before bulk production. Sample fees may apply and can often be credited toward your first bulk order.
Yes. We support OEM/private label packaging for wholesale buyers. Please share your packaging requirements and timeline.
Our sales team usually replies within 24 hours with MOQ, sample, and lead-time guidance.
Yes. You can schedule a showroom visit in ZhongShan to review product quality and discuss sourcing plans.